14tbajee Privacy Policy — Our Commitment to Protecting Your Data

14tbajeeWelcome to . This Privacy Policy ("Policy") describes how 14tbajee Collects, processes, stores, and protects your personal data. By using our platform, you are considered to have agreed to this Policy. Your privacy is our highest priority.

1 Scope & Applicability

This Privacy Policy 14tbajeeApplies to the website, mobile app, and all other digital services of . This policy takes effect when you access our platform, register an account, or use any of our services.

14tbajee Complies with international data protection laws and local regulations. Our policies are reviewed regularly and updated as needed. You will be notified in advance of any significant changes.

• This policy applies to users who are 18 years of age or older.
• Any third-party website links on our platform are governed by those sites' own privacy policies.
• Even after your account is closed, certain data may be retained to meet legal obligations.
• This policy was written in Bengali, and the Bengali version shall be considered the authoritative text.

2 What Data We Collect

14tbajee Only the information necessary is collected. We never ask for unnecessary or excessive data. Below is a breakdown of the types of information we collect:

Information Collected at Registration

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Residential address and district/division.
• Username and password.

During KYC Verification

• Copy of National ID card or passport.
• Proof of address document (utility bill or bank statement).
• Selfie or live face verification (where applicable).

Transaction time

• Mobile banking number (bKash, Nagad, Rocket).
• Transaction amount, date, and time.
• Deposit and withdrawal history.

Automatically Collected Data

• IP address and device type.
• Browser type and operating system.
• Login time and page visit history.
• Cookie and local storage data.

3 How We Use Your Information

14tbajeeData collected on is used only for its stated purpose. Your consent will be obtained before any data is used for a different purpose.

• Account management: For registration, login, password reset, and profile updates.
• Transaction processing: For processing deposits, withdrawals, and bonuses.
• KYC verification: To prevent fraud and money laundering.
• Customer Support: For issue resolution and complaint handling.
• Service Improvement: For analyzing user experience and developing new features.
• Promotional Communications: To send offers and bonus information (you can opt out at any time).
• Legal Obligations: Data retention in compliance with regulatory authority directives.
• Security: To detect and prevent suspicious activity.

4 Sharing Information with Third Parties

14tbajee Your data is never sold. However, in certain circumstances, limited information may be shared with trusted partners:

• Payment processor: Mobile banking providers such as bKash, Nagad, and Rocket — to process transactions.
• KYC Service Providers: Registered third party for identity verification.
• IT Services: A cloud hosting and server management company.
• Law Enforcement: When required by court order or legal necessity.
• Regulatory authority: To fulfill information requests from licensing authorities.

All third-party partners operate under strict confidentiality agreements with us. They may only use your data for the specified purpose — nothing else.

5 Cookie & Tracking Policy

14tbajee Uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device.

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.

6 Data Retention & Deletion

14tbajee Retains your data only for as long as necessary. Keeping certain data for a standard period after account closure is a legal requirement.

• Active account data: for the full duration of the account.
• Transaction records: 5 years from the date of the last transaction.
• KYC documents: 5 years from the date of verification.
• Customer support communications: 3 years.
• Marketing data: 6 months after consent is withdrawn.

After the specified retention period, data is securely deleted or fully anonymised so that you can no longer be identified.

7 Your Rights

14tbajeeAs a user of , you have a number of important rights over your own data. Contact us to exercise any of these rights.

8 Security Measures

14tbajee Uses industry-leading technology to keep your data secure. Our security operates across multiple layers:

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• Two-factor authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• 24/7 security monitoring: Suspicious activity is detected in real time.
• Regular Security Audits: Regular audits conducted by third-party specialists.
• Data Backup: Encrypted backups stored across multiple secure servers.

9 Protection of Minors

14tbajee's services are intended for users aged 18 and above. We do not knowingly collect any data from minors.

• Age is verified at the point of registration.
• If any minor's data is collected inadvertently, it is deleted immediately.
• Any account identified as belonging to a minor will be closed immediately.
• If parents have any concerns, they can report them to support@14tbajee.net.

10 Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. We are committed to responding within 30 days.

• Email: support@14tbajee.net
• Live Chat: Available 24/7 on the platform
• FAQ: FAQ Find answers on this page